LLM Compliance Policy

Effective Date: Jan 2026
Applies to: All Seekle services, systems, and personnel

1. Purpose

This policy defines how Seekle accesses, uses, and governs Large Language Models (LLMs) and related AI systems.

The objectives of this policy are to:

  • Ensure compliant use of third-party AI services
  • Prevent misuse or abuse of LLMs via the Seekle platform
  • Maintain alignment with provider terms, intent, and billing models
  • Support security, availability, and auditability requirements

2. Scope

This policy applies to:

  • All AI-powered features offered by Seekle
  • All internal systems invoking LLMs or AI services
  • All employees, contractors, and systems acting on behalf of Seekle

3. Policy Principles

3.1 Outcome-Based AI Use

Seekle uses LLMs solely as internal components within defined product features.

Seekle does not:

  • Provide direct access to LLMs
  • Act as an AI proxy, relay, or general-purpose execution layer
  • Allow unrestricted or user-defined AI workflows

Users interact only with feature outputs, not underlying models.


4. Access Control & Identity

4.1 Authentication

All LLM-backed functionality requires authenticated access.

Each request is associated with:

  • A valid user account
  • An approved product feature
  • A traceable execution context

4.2 Prohibited Access

Seekle does not permit:

  • Anonymous LLM access
  • Programmatic or automated access outside approved features
  • Direct user-supplied prompts to LLMs

5. Feature-Bounded Execution

5.1 Controlled Inputs

All LLM interactions are:

  • Internally generated
  • Template-based
  • Parameterized and schema-constrained

User input is treated as data, not executable instructions.

5.2 Predictable Outputs

LLM outputs are validated and processed to ensure:

  • Consistency
  • Predictability
  • Alignment with the intended feature purpose

6. Provider Access & Usage

6.1 Approved Access Methods

Seekle accesses LLMs only through:

  • Official, documented APIs
  • Supported SDKs and authentication methods

6.2 Prohibited Practices

Seekle will not:

  • Spoof first-party tools or CLIs
  • Use undocumented endpoints or headers
  • Bypass billing, throttling, or quota controls
  • Misrepresent usage as consumer or interactive traffic

7. Credential & Key Management

Seekle does not:

  • Accept or store customer-owned LLM API keys
  • Relay third-party credentials on behalf of users

All provider credentials are:

  • Managed centrally by Seekle
  • Access-controlled and monitored
  • Used solely for approved platform functionality

8. Usage Proportionality & Rate Limiting

Each AI-powered feature has defined:

  • Expected token usage ranges
  • Execution time limits
  • Invocation frequency limits

Controls include:

  • Feature-level rate limiting
  • User-level usage caps
  • Automatic throttling of anomalous behavior

9. Caching & Load Management

Seekle implements caching mechanisms to:

  • Reduce redundant LLM requests
  • Prevent excessive upstream load
  • Improve availability and cost predictability

Caching is used in accordance with feature accuracy requirements and data handling standards.


10. Automation Controls

10.1 Permitted Automation

Automation is limited to:

  • Scheduled reports
  • Periodic refresh operations
  • System-controlled background tasks

10.2 Prohibited Automation

Seekle does not allow:

  • User-defined agents or loops
  • Arbitrary job execution
  • Long-running autonomous workflows

All automation is auditable and rate-limited.


11. Crawling & Data Collection

Seekle commits to responsible data collection practices, including:

  • Compliance with robots.txt and crawl directives
  • Transparent and consistent user-agent identification
  • Reasonable request rates

Seekle does not engage in stealth, proxy, or deceptive crawling behavior.


12. Monitoring & Enforcement

12.1 Monitoring

Seekle monitors:

  • Feature-level usage patterns
  • Token consumption
  • Repetition and anomaly indicators

12.2 Enforcement

Violations of this policy may result in:

  • Warning
  • Throttling
  • Temporary suspension
  • Termination of access, where necessary

13. Review & Updates

This policy is reviewed periodically and updated to reflect:

  • Changes in provider terms
  • Regulatory developments
  • Platform architecture evolution

14. Policy Statement

Seekle is designed to operate within provider intent, not around it.

Features that rely on:

  • Undocumented behavior
  • Misrepresentation of usage
  • Circumvention of safeguards

are not permitted.


Contact

Questions regarding this policy may be directed to: support@seekle.io.