LLM Compliance Policy
1. Purpose
This policy defines how Seekle accesses, uses, and governs Large Language Models (LLMs) and related AI systems.
The objectives of this policy are to:
- Ensure compliant use of third-party AI services
- Prevent misuse or abuse of LLMs via the Seekle platform
- Maintain alignment with provider terms, intent, and billing models
- Support security, availability, and auditability requirements
2. Scope
This policy applies to:
- All AI-powered features offered by Seekle
- All internal systems invoking LLMs or AI services
- All employees, contractors, and systems acting on behalf of Seekle
3. Policy Principles
3.1 Outcome-Based AI Use
Seekle uses LLMs solely as internal components within defined product features.
Seekle does not:
- Provide direct access to LLMs
- Act as an AI proxy, relay, or general-purpose execution layer
- Allow unrestricted or user-defined AI workflows
Users interact only with feature outputs, not underlying models.
4. Access Control & Identity
4.1 Authentication
All LLM-backed functionality requires authenticated access.
Each request is associated with:
- A valid user account
- An approved product feature
- A traceable execution context
4.2 Prohibited Access
Seekle does not permit:
- Anonymous LLM access
- Programmatic or automated access outside approved features
- Direct user-supplied prompts to LLMs
5. Feature-Bounded Execution
5.1 Controlled Inputs
All LLM interactions are:
- Internally generated
- Template-based
- Parameterized and schema-constrained
User input is treated as data, not executable instructions.
5.2 Predictable Outputs
LLM outputs are validated and processed to ensure:
- Consistency
- Predictability
- Alignment with the intended feature purpose
6. Provider Access & Usage
6.1 Approved Access Methods
Seekle accesses LLMs only through:
- Official, documented APIs
- Supported SDKs and authentication methods
6.2 Prohibited Practices
Seekle will not:
- Spoof first-party tools or CLIs
- Use undocumented endpoints or headers
- Bypass billing, throttling, or quota controls
- Misrepresent usage as consumer or interactive traffic
7. Credential & Key Management
Seekle does not:
- Accept or store customer-owned LLM API keys
- Relay third-party credentials on behalf of users
All provider credentials are:
- Managed centrally by Seekle
- Access-controlled and monitored
- Used solely for approved platform functionality
8. Usage Proportionality & Rate Limiting
Each AI-powered feature has defined:
- Expected token usage ranges
- Execution time limits
- Invocation frequency limits
Controls include:
- Feature-level rate limiting
- User-level usage caps
- Automatic throttling of anomalous behavior
9. Caching & Load Management
Seekle implements caching mechanisms to:
- Reduce redundant LLM requests
- Prevent excessive upstream load
- Improve availability and cost predictability
Caching is used in accordance with feature accuracy requirements and data handling standards.
10. Automation Controls
10.1 Permitted Automation
Automation is limited to:
- Scheduled reports
- Periodic refresh operations
- System-controlled background tasks
10.2 Prohibited Automation
Seekle does not allow:
- User-defined agents or loops
- Arbitrary job execution
- Long-running autonomous workflows
All automation is auditable and rate-limited.
11. Crawling & Data Collection
Seekle commits to responsible data collection practices, including:
- Compliance with robots.txt and crawl directives
- Transparent and consistent user-agent identification
- Reasonable request rates
Seekle does not engage in stealth, proxy, or deceptive crawling behavior.
12. Monitoring & Enforcement
12.1 Monitoring
Seekle monitors:
- Feature-level usage patterns
- Token consumption
- Repetition and anomaly indicators
12.2 Enforcement
Violations of this policy may result in:
- Warning
- Throttling
- Temporary suspension
- Termination of access, where necessary
13. Review & Updates
This policy is reviewed periodically and updated to reflect:
- Changes in provider terms
- Regulatory developments
- Platform architecture evolution
14. Policy Statement
Seekle is designed to operate within provider intent, not around it.
Features that rely on:
- Undocumented behavior
- Misrepresentation of usage
- Circumvention of safeguards
are not permitted.
Contact
Questions regarding this policy may be directed to: support@seekle.io.